Socio is a SaaS startup headquartered in Indianapolis, Indiana. With the focus of taking event experiences to the next level, Socio has been used in thousands of events globally and facilitated millions of interactions.
If your idea of Customer Success is rooted in an intrinsic motivation to help others find solutions to their challenges, we should talk. Socio's mission is to help event planners take their events to the next level. Our team aims to drive an exceptional experience and sustained value for Socio customers through building trust and consulting on the Socio software. The outcome is increased value, satisfaction, and renewal of the customer.
Our Customer Success Managers possess an unrivaled sense of autonomy, ownership, and dedication to helping each customer realize their value with Socio. Customer Success Managers have the opportunity to grow their careers through a focus on skill development and a performance-based role progression path.
In this role, you’ll get to:
We are looking for people who:
Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Socio is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.